Ms. Kathy Lopresti, assistant director of undergraduate and graduate studies in the Department of Chemical and Biomolecular Engineering, is the recipient of the 2011 Dr. Marilyn Berman Pollans Outstanding Service Award for Staff. As assistant director of undergraduate and graduate studies, Ms. Lopresti manages all student records, supports recruiting activities and serves as the initial advisor for all freshmen and transfer students. She is noted for exceptional service to students, serving as the “face” of the department, and is described by one student as the “heart of the University.” The new Chemical Engineering Graduate Student Association credits her with their success as she helped them get the organization off the ground. Faculty members admire her work to build the department’s undergraduate services and for her assistance with the department’s ABET accreditation process.